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FAQs - Phone

Phone > FAQ - Phone >

General FAQs

  • Can I call 900 or 976 numbers?
  • Can I keep my old phone number if I order new phone service from Insight?
  • Do I need any special equipment?
  • How many outlets can I have installed for one telephone number?
  • Can I watch cable TV and surf the Internet while I'm on the phone?
  • If my cable goes out, can I still use my phone?
  • If the power goes out, will my phone still work?
  • What is E911?
  • Will I be listed in the 911 databases?
  • Does VoIP work with 911?
  • Will my number be listed in the phone book?
  • Are there different long distance calling plans available?
  • What international calling rates are available?
  • I'm having trouble dialing long distance. Why is this happening?
  • How can I access my voice mail or forward my calls when I'm away from home?
  • How do I set up my phone features like Voice Mail and Caller ID?
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