FAQs - Phone
General FAQs
- Can I call 900 or 976 numbers?
- Can I keep my old phone number if I order new phone service from Insight?
- Do I need any special equipment?
- How many outlets can I have installed for one telephone number?
- Can I watch cable TV and surf the Internet while I'm on the phone?
- If my cable goes out, can I still use my phone?
- If the power goes out, will my phone still work?
- What is E911?
- Will I be listed in the 911 databases?
- Does VoIP work with 911?
- Will my number be listed in the phone book?
- Are there different long distance calling plans available?
- What international calling rates are available?
- I'm having trouble dialing long distance. Why is this happening?
- How can I access my voice mail or forward my calls when I'm away from home?
- How do I set up my phone features like Voice Mail and Caller ID?
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