Insight understands you may wish to use different e-mail programs to manage your e-mail messages. While we are not able to provide technical support for all of them, some limited assistance regarding password management is provided below for a few alternate e-mail programs. Options and settings may vary depending on software versions and operating systems.
Mozilla Thunderbird
- Open Mozilla Thunderbird
- Click on Tools > Options > Privacy > Passwords > View Saved Passwords
- Remove the password for your InsightBB.com account
- Close, then re-open Mozilla Thunderbird
- When re-opening Mozilla Thunderbird, a pop-up will appear asking for your new password
Netscape (versions 6 and 7)
- Open Netscape
- From the left, click on Tasks > Privacy & Security > Password > View Stored Passwords (v6) OR click on Tools > Password Manager > Manage Stored Passwords (v7)
- Select the InsightBB.com option
- Click on 'Remove', then 'OK'
- Close, then re-open Netscape
- Click on Tasks > Mail (v6) OR click on Window > Mail > Newsgroups (v7)
- Enter your desired password
- Select "Use Password Manager to remember this password" (optional)
Netscape (version 4x)
- Open Netscape
- From the left, click on Edit > Preferences > Mail Servers (found by expanding Mail & Newsgroups)
- Ensure the name of the Insight mail server is selected (mail.insightbb.com), then click 'Edit'
- On the General tab, deselect "Remember password"
- Close all windows relating to preferences
- Close, then re-open Netscape
- From the menu bar, click on Communicator > Messenger to launch "Communicator". You will be asked to enter your desired password when you attempt to sign in.
- After retrieving your mail via "Communicator", you can return to the "Remember password" preference and have "Communicator" remember your password (optional)
Microsoft Outlook 2002 and 2003
- Open MS Outlook
- Click on Tools > E-mail Accounts
- Select "View or exchange existing e-mail accounts" and click "Next"
- Ensure the mail.insightbb.com server is selected, then click on "Change"
- Deselect "Remember password" under the Login Information section
- At the bottom of the window, click on "Next", then "Finish"
- Close, then re-open MS Outlook
- When prompted, enter your desired password
- You may also choose to have MS Outlook remember your password (optional)
Eudora
- Open Eudora
- Click on Tools > Options (for most Windows-based operating systems) OR Special > Settings (for most Mac-based operating systems)
- Under the "Checking Mail" category, deselect the "Save password" option